Maintenance

Tenants can report repairs 24/7 using our online maintenance form, ensuring issues are logged instantly. For urgent repairs, our emergency team is just a call away.

For Tenants

We want your home to be safe, comfortable, and well-maintained. If something goes wrong, please let us know as soon as possible so we can put it right.

  • Report repairs quickly using our online form

  • Emergency contact available for urgent issues

  • Trusted contractors for quality repairs

  • Updates provided so you know what’s happening

person opening faucet
person opening faucet

For Landlords

At TyneVault Property Management, we make property maintenance simple and stress-free. Our trusted local contractors handle everything from minor repairs to urgent callouts, ensuring your property is always in safe hands.

  • Regular inspections to spot issues early

  • Clear communication before any major works

  • Transparent costs with no hidden extras

  • Fast response times to protect your investment

We take care of the details so you don’t have to, whether you live nearby or manage your property from a distance.

brown brick building near green grass field during daytime
brown brick building near green grass field during daytime

Frequently Asked Questions

How to submit an application?

You can submit an application using our secure online form linked on the website.

What information is required?

You will need to provide personal details, property information, and any specific requests.

Is my data secure?

Yes, we use encryption and secure protocols to protect your personal information during submission.

Can I edit my submission?

Once submitted, please contact us for any changes or corrections needed.

What if I have questions?

Feel free to reach out through our contact page for any inquiries or assistance.

How long does processing take?

Processing times may vary, but we aim to respond within 3-5 business days.

Contact Us

Easily submit applications and requests through our secure form.

A person sitting at a desk with a laptop and papers
A person sitting at a desk with a laptop and papers

Terms & Conditions – Tyne Vault

Welcome to Tyne Vault! These terms and conditions outline the rules and regulations for using our website, located at [your website URL].

By accessing this website, you accept these terms and conditions. If you do not agree, please do not use our website.

1. Cookies

Our website uses cookies to enhance your experience. By using Tyne Vault, you consent to the use of required cookies.

  • Cookies are small text files stored on your device by your browser.

  • We use cookies for essential site functions, analytics, and marketing purposes.

  • You can choose to accept or decline optional cookies, but essential cookies are required for the website to function.

2. Intellectual Property

All content, logos, and materials on this website are owned by Tyne Vault or our licensors. You may access content for personal use only. You may not:

  • Copy, republish, or redistribute content;

  • Sell, rent, or sub-license content;

  • Reproduce or duplicate content without permission.

3. Property Management Services

Tyne Vault provides property management services, including landlord and tenant support, rental agreements, and property maintenance.

  • All services are subject to UK law, including Landlord & Tenant Act 1985, Housing Act 2004, and relevant data protection laws (UK GDPR & Data Protection Act 2018).

  • Any information submitted through forms or emails will be securely stored and used only for property management purposes.

4. User Comments & Submissions

You may submit comments, questions, or forms on our website. By doing so:

  • You confirm that you have the right to post the content;

  • You agree that the content does not infringe third-party rights or contain unlawful material;

  • Tyne Vault may monitor and remove inappropriate content.

By submitting forms or comments, you grant Tyne Vault a non-exclusive license to use and process your content for property management purposes.

5. Links to Other Websites

Tyne Vault is not responsible for content on external websites linked from our site. Linking to our site is allowed for government, educational, and professional organizations with prior consent.

6. Disclaimer & Limitation of Liability

  • Tyne Vault strives to ensure the website is accurate and up-to-date, but we cannot guarantee complete accuracy.

  • To the maximum extent permitted by UK law, Tyne Vault is not liable for any loss or damage arising from the use of this website or our services.

  • This does not affect your statutory rights under UK law.

7. Data Protection

All personal data collected via forms or other means is processed in accordance with UK GDPR and the Data Protection Act 2018. Your data will only be used for property management purposes and will not be shared with unauthorized third parties.

8. Amendments

Tyne Vault reserves the right to update these terms at any time. Continued use of the website constitutes acceptance of any changes.

Terms and Conditions